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Sunday, June 20, 2004

Dog psychology lessons 'help postmen'

Ananova: Giving postmen training in dog psychology has reduced attacks on them by 80 per cent, the German post office is claiming.

Deutsche Post said yesterday that all 79,000 of its delivery workers have now been on the courses, introduced in 2001, says the Daily Mail.

And it says the training has been much more successful /em>than a previous attempt to issue all workers with CS gas.

That failed because they claimed they were attacked before they could use the canisters.

On the two-day courses workers learn how to read a dog's body language, how to mask their fear, and how to move slowly and speak in a soothing voice.

Trainer Rolf Stoewe said: "The biggest mistake most postal staff make is to run off."

"It's not rocket science. I am surprised more postal services do not use trainers."

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